CLS Health Comprehensive Care — Sugar Land

Lizette Morales 6 months ago

Dr Orta was great! She made me feel comfortable and paid attention to my concerns. I would totally recommend her.

Salman Afzal 7 months ago

2nd Update 2/18/2026 Few days ago someone from their appointment booking department called and apologized on behalf of the booking agent. She said another person will also call because you got mistreated at the front desk. No one called until today. Someone called 2 days ago that they will do a virtual appointment now to discuss lab results basically discuss about meds to continue or change. They setup today’s time 9.15am. Today I called and clicked on the link they sent me in the text to join the meeting and was asked to pay $70. Note that my in office visit copay is $35. That was not good. So I called their office because no one ever told me about this before. Now I’m forced to set a physical appointment which is 1 week far and when I should take new meds asap because my lab results aren’t good. The labs were done 9 days ago. I’m already late because of them. They could have just send the prescriptions to pharmacy which were needed. It’s that simple but they want to bill my insurance again and again and again. Alas I’m going to find someone else. Even though I like the doctor. 😡 Update 2/11/26 Called yesterday they gave me appointment for today 8.30am. When I arrived counter s

Monica Sheffield 7 months ago

Front desk was extremely efficient! Nursing assistant and testing techs were efficient and professional as well! And I love Dr Khan. I’ve been his patient for a year and a half but I feel respected that I get to be a part of my treatment and I’ve never felt rushed through any appointment! 10 out of 10!

Rahul Sadhwani 7 months ago

Very predatory practice. They will do anything possible to make sure they squeeze every cent out of you while not being knowledgeable about what is actually going on with you. Was forced to set up a TeleHealth appointment to discuss bloodwork ($40) instead of just a simple call like EVERY other practice. When I asked questions about my bloodwork they were unable to answer anything and said to come back in 3 months so we can do bloodwork again and figure out the answers (spend more money). Useless clinic. DO NOT GO HERE.

Marie V 11 months ago

Very unorganized department. I have two insurances one pop that covers 100%. They called me 3 hours before my appointment to tell me that I could not be seen since I needed a referral through my secondary insurance. My primary covers 100% no referral no copay. I agreed to be self pay since Dr khan does not have appointments available for months. They agreed to and they told me it was going to be $250. I drove one hour to make it to my appointment and they tell me that I can’t be seen. That’s very unprofessional and insensitive of my time. CLS have very questionable billing practices as they just want to bill the insurance that pay the most. I guess I could not be seen as self pay since e they were going to violate the insurance contract. I don’t feel comfortable being treated at a clinic that is not ethical and professional. I’m a healthcare provider so I’m very familiar with the insurance rules.